Cosmo Books - Terms of Trade

Payment Methods Accepted:

All orders can be paid with Paypal.

You may also securely pay with Visa, Mastercard, American Express & Discover cards.

We will post your order within a day or so of payment being received.

Postage:

Within the UK we usually send everything by second class mail (weight permitting).
To Europe, the USA, Canada, and everywhere else in the world we post by Airmail.
We never use surface - it's too slow, and we do NOT charge extra for airmail, so please don't worry about it.

Guarantee & Refunds:

We want you to be happy. Very happy. If you don't like the book when it arrives, just let us know, and arrange to send it back.
We'll cheerfully refund your purchase price. Just remember to pack as well as we do, and get a proof of postage of course.
However, we don't think you will need to return anything from our stocks, as we we do take trouble to describe well, pack well, and ship to you promptly.

Trading Hours

We are always open for browsing, orders, and queries through the web.

We do have to sleep sometimes, but generally you will receive a reply within a few hours anywhere in the world, but of course the closer you are to GMT the sooner you will hear from us.