Our goal is your satisfaction. Returns are rare, but are always accepted if we have made a mistake either in the book sent or our description. You will need to return the book in the same condition as we sent it, and we will reimburse you for the shipping costs both ways. In the event you have changed your mind, if we are notified within 30 days of purchase, we will cheerfully refund the cost of the book, but it will be your responsibility to return the book in the same condition we sent it, and to bear the cost of postage both ways.
We are an internet only bookstore, and our books are available 24 hours a day, 7 days a week. If you need to reach us by phone, our hours are Monday through Friday, from 10:00 am to 7:00 pm, Pacific Standard Time. All e-mails will normally be answered the same day, but can take up to 24 hours, especially on weekends. We welcome questions, as we believe an informed customer is a happy customer.